Last Updated: 2025
At DehatMall, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, mobile application, and services (collectively, the "Platform"). By using DehatMall, you agree to the practices described in this policy.
We may collect the following types of information:
Name, mobile number, email address
Delivery address and location details
Login credentials and account information
Payment method details (processed securely via third-party payment gateways)
Transaction history (we do not store card or UPI PIN details)
Device information, IP address, browser type
App usage data, pages visited, and interactions
Cookies and similar tracking technologies
We use your information to:
Process and deliver grocery orders
Manage your account and provide customer support
Improve our Platform, services, and user experience
Send order updates, notifications, and service-related communications
Detect and prevent fraud, abuse, or unauthorized activities
Comply with legal and regulatory requirements
DehatMall uses cookies and similar technologies to enhance website functionality, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings; however, some features may not function properly.
We do not sell your personal data. We may share your information only in the following cases:
With delivery partners and vendors to fulfill your orders
With trusted third-party service providers (payment gateways, analytics, hosting)
When required by law, regulation, or legal process
To protect the rights, safety, and security of DehatMall, its users, or the public
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. While we strive to protect your information, no system is completely secure.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
You have the right to:
Access, update, or correct your personal information
Request deletion of your account and personal data (subject to legal obligations)
Opt out of promotional communications
Requests can be made through the DehatMall support channel.
The Platform may contain links to third-party websites or services. DehatMall is not responsible for the privacy practices or content of such third parties.
DehatMall does not knowingly collect personal information from children under the age of 18. If such data is identified, it will be deleted promptly.
We may update this Privacy Policy from time to time. Any changes will be effective upon posting on the Platform. Continued use of DehatMall after updates constitutes acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or data practices, please contact us through the DehatMall support section.
© 2025 DehatMall. All rights reserved.
